Zoom FAQs
Jay Springer
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I can’t hear the students I’m ZOOMing with
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- Is the sound ON (not muted) on your laptop?
- Do the students have the microphone ON in their ZOOM and set to the correct microphone they’re talking into?
- Students at home should have their microphone set to internal or earbuds
- Students on VC should have their microphone set to the microphone on the USB camera
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The VC I’m connected to can’t hear me
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- Do you have the correct microphone selected in your ZOOM window?
- Does the VC unit have their sound ON on the TV?
- Does the VC unit have the speaker set to “Samsung”?
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I’m hearing an echo when I’m teaching to students and ZOOMing to a VC or students at home
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- Check to be sure only one microphone is set to pick up your voice
- Some teachers want that microphone to be the one on their laptop
- Some teachers want that microphone to be the one on the VC USB camera
- Check to be sure the iMac isn’t set to be a speaker.
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