Employee accounts are setup as standard users so you will find that you may be unable to install new software or change certain system settings. Mosyle provides Admin On-Demand to temporarily promote standard user accounts to admins. Follow the steps outlined below to use this feature.
- In the Finder navigate to Applications and open the Manager application
- When Manager opens make sure you are in the Self-Service window, if not click on the dropdown in the top left corner of the window to change to Self-Service
- Click on Admin On-Demand in the left column
- Click Request Admin Access
- On the next screen enter a brief description of why you need admin access and then click Continue
Click Continue to complete the request
- You will receive a notification once you have been given admin access
- You have 5 minutes to install your application or change any settings, after that your account will change back to a standard user (this is the maximum time that Mosyle will allow)
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