Using Admin On-Demand in Mosyle

Employee accounts are setup as standard users so you will find that you may be unable to install new software or change certain system settings. Mosyle provides Admin On-Demand to temporarily promote standard user accounts to admins. Follow the steps outlined below to use this feature.

  1. In the Finder navigate to Applications and open the Manager application
  2. When Manager opens make sure you are in the Self-Service window, if not click on the dropdown in the top left corner of the window to change to Self-Service
        
  3. Click on Admin On-Demand in the left column
  4. Click Request Admin Access
  5. On the next screen enter a brief description of why you need admin access and then click Continue
  6. Click Continue to complete the request

    Screenshot 2025-07-23 at 1.48.52 PM.png
    Screenshot 2025-07-23 at 1.49.05 PM.png
  7. You will receive a notification once you have been given admin access 
  8. You have 5 minutes to install your application or change any settings, after that your account will change back to a standard user (this is the maximum time that Mosyle will allow)
     

0 Comments

Article is closed for comments.
Powered by Zendesk